SHIPPING AND DELIVERY 

Your puppy will be transported to the nearest airport using Pet-Safe services from American, European, United, or Continental Airlines. They will travel in a climate-controlled pet cabin area, ensuring their comfort throughout the journey. Before the flight, you will receive a flight number, arrival time, and a reference number to identify your puppy. We will handle all the arrangements for you, and you will simply pick up your puppy at the airport, similar to collecting a person, using the provided reference or ticket number. The shipping process is entirely safe and stress-free for your puppy. Depending on your location, you can expect to receive your puppy within 5-6 hours on the same day as shipping. Puppies are as secure in airplanes as we are when we fly. With over 19 years of experience in sending dogs, I always strive to arrange direct non-stop flights. Based on my experience, my puppies travel very comfortably, and new owners often share that their puppies arrive happy and relaxed.

We utilize airlines to transport our puppies because it is the quickest and safest method to deliver them from our location to yours, particularly for those who live far away or in different states. Our puppies are placed in airline-approved plastic kennels, which we customize based on the puppy’s weight, the distance, and the length of the journey. They travel in a specially designed air-conditioned and pressurized compartment on the aircraft, which is comparable to the passenger cabin. Importantly, they are not housed with the passenger baggage.

Our shipping boxes are prominently labeled with bright “LIVE ANIMALS” and “UP” stickers. Each box is clearly marked with the destination airport, confirmation number, customer telephone number, and address. Before shipping, we take time to play with the puppy inside the box to help him acclimate. He has never displayed any fear of the box. We ensure there is plenty of food and ample water in the transport box, as the water provides essential hydration during transit. This preparation is important in the unlikely event that the puppy gets delayed at an airport overnight due to a connecting flight issue, allowing us to rest easy knowing he has enough to eat and drink. While traveling isn’t overly taxing for him, we strive to minimize his time in transit. Therefore, we actively seek the shortest routes and prioritize direct flights whenever possible.

We carefully assess the weather conditions at the destination and only proceed with shipping if we deem it safe. The health of our puppy is our top priority, and we will not ship if we believe it poses any risk to his wellbeing. We typically ship from Monday to Sunday and ensure your puppy’s safe and healthy arrival. If we determine that the weather conditions could be hazardous for the puppy, we will refrain from shipping. Once your puppy arrives at his new home, it may take him a few days to adjust. While it can take a day or two for him to settle in, most people report that he often emerges from the shipping crate feeling right at home immediately.

Nanny shipping

We can deliver your new puppy STRAIGHT into your arms! Our trusted airline nannies will fly directly to you with your puppy. This is the safest, most dependable, and least stressful way for your new furry friend to reach you. A dedicated puppy nanny will ensure that your puppy receives the attention he needs during the journey. We are committed to providing the best possible care for your puppy!